Frequently Asked Questions

Easy Release v1.7: for iPhone, iPad, iPod-touch and ANDROID!

Q: If I buy Easy Release for my iPhone do I get it for free for my iPad (or vice-versa)?
A: YES. All i-"devices" managed by the same iTunes account can share app purchases.

Q: How do I add/enter a custom release text?
A: (iPhone) Custom model or property releases can be added from the settings menu in as many versions as you wish. The release text can be typed in directly but the best way is to prepare the text in an email to yourself, then copy-paste it into Easy Release. You can select which model/property release version to use on a per-release basis.
The steps for adding a custom release are as follows: Settings >> Release Legal Text Defaults Section >> Touch either model or property standard >> touch Edit >> then "+" to add new >> type a name and title text for your new release >> then type or paste legal text.

A: (ANDROID) Basically you want to copy/paste it, here's how - step-by-step:
To get some text in the clipboard 1. Unlike iPhone, most of the email programs on Android do not allow you to copy text from received emails.
2. To get around this, send yourself the release text in an email as an attached text file, rather than in the body of the email.
3. If you select the attached file once you receive it on your Android device, Android will try to launch any installed app that is registered to edit text files.
4. Most text edit programs do allow you to copy the contents of text files they open, so use your text editor to do this. Often long- pressing on the text will bring up a context menu with a Copy option. (free software "TxtPad Lite")

Steps in Easy Release for Android (assuming you have text in clipboard)
1. Open App
2. Menu -> Settings
3. Tap on Model or Property in the Release Legal Text Default section
4. Tap on the plus icon in lower right (to add new custom release)
5. Tap on "Legal Text" field, to select it and bring up the keyboard.
Then you can either
6a. Long-press on the "Legal text" field again to bring up context menu with Paste option
or
6b. Menu -> Paste Over, which will replace the contents of the Legal Text field with whatever is in the clipboard

Q: What size should my custom logo be?
A: You can try anything you want because Easy Release will resize and then you can output a test release PDF to see how it looks/prints. But if you really want to know the gritty details of sizes and aspect ratios, here you go:

Max height: 120 pixels
Max width: 1716 pixels

This is "scaled down" (not resized) in the PDF to a maximum of 20x286 pixels for display.

Q: I want to know if you store my release information on your servers, because this would not be acceptable to my clients for privacy/security reasons
A: Easy Release is a completely offline app. We have no connection to your data in any way.
We built all the functionality into Easy Release to make it a self-sufficient and standaline offline app.
This was more difficult than just putting all the PDF creation, release management, distribution and other heavy lifting on a server but much more secure for you and your clients.

Q: Which languages are supported in Easy Release?
A: Release PDF's can be produced in English, Spanish, French, Swedish, German, Italian, Japanese, Russian, Polish, Chinese (simplified), Chinese(Taiwan) and Portuguese (European and Brazilian).

As of v1.6 the UI (user interface) is translated into 6 languages: German, Spanish, Italian, Japanese, French and Swedish. Android UI is only in English at this time.

Q: Who should use Easy Release?
A: Short answer is all photographers! Professional photographers could probably benefit the most but advanced amateurs, "Flickr" photographers, wedding photographers and anyone who thinks they may need more than just "editorial or private use/display" rights to an image at some point.  The fact is, if your personal website or blog is for self-promotion, it may require releases for the images on it!

Q: Can I customize the legal text?
A: YES, as of v1.5

Q: Is there a user manual?
A: No but there is in-context help throughout the app. On every screen you'll find a button to access a help text that relates to the page you are looking at.

Q: What about my language "XXXXX" Can I do the translation for you?
A: We are having it professionally done but if you are willing to do some proof-reading for us give us a shout via our contact page and we may take you up on it at some point! 

Q: What about other platforms like: Android, Windows Mobile 7, Blackberry etc...
A: Our Android version has been released on the Android Market since 07/11/2010.  We are definitely thinking about other platforms but have not made any firm decisions yet. It will depend on demand and other factors. 

Q: Why is Easy Release better than its competitors?
A: Ultimately you must be the judge of that but we would say its because of the many "professional touches", our list of exclusive features and our commitment to continue to add to them!

Q: Do the "big" stock agencies accept Easy Release?
A: Alamy has publicly stated they do, others will follow soon and we will publish this information as we get it via our news page on this site, our Facebook fan page, and Twitter.
We are actively working on this but of course your help "pushing" the issue forward couldn't hurt. A list of those accepting will eventually be published here but in the meantime we suggest you email their administrative corporate offices. User forum hearsay may not be legitimate information.

Q: "How can we help Easy Relase get accepted by the "big agencies"?
A: We get this question a lot -- thank you! We are actively pursuing this with several agencies and are very confident you'll see "movement" on this very soon. Of course, voting with your wallet is probably the best way you can help us and show your support for Easy Release!

Q: Who is behind ApplicationGap?
A: Robert Giroux: Photographer with over twenty-four years experience in editorial and commercial shoots who's clients have included Newsweek, Time, AFP, Reuters and Getty Images among many others. Over eight years on staff with Getty Images in various roles including chief photographer and designer of the photo-editing software currently in use by their editorial division.
 
Morgan Belford: Veteran mobile, web and desktop software developer and founder of Snikkr, Inc.